Privacy Policy

Last updated: 17 November 2025

At Tapovana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online shop at shop.tapovana.co.uk and make purchases from our store.

Information We Collect

Personal Information

When you place an order, we collect information including your name, email address, billing address, shipping address, phone number, and payment information.

Automatically Collected Information

We automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our website.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your customer service requests
  • Improve our website and product offerings
  • Send promotional communications (with your consent)
  • Prevent fraudulent transactions and protect our business

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure payment gateways using industry-standard encryption.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders, provided they agree to keep your information confidential.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

hello@tapovana.com