At Tapovana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online shop at shop.tapovana.co.uk and make purchases from our store.
When you place an order, we collect information including your name, email address, billing address, shipping address, phone number, and payment information.
When you place a pre-order for an out-of-stock item, we collect your email address and phone number (optional) to notify you when the item becomes available. This information is stored securely and used solely for the purpose of contacting you about your pre-order status. We retain pre-order data until the order is fulfilled or cancelled, after which it is kept for a maximum of 12 months for record-keeping purposes before being deleted.
We automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our website.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure payment gateways using industry-standard encryption.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders, provided they agree to keep your information confidential.
You have the right to:
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
support@tapovana.co.uk